About Us
There might be a number of call centers available in the market but, we don’t function the way other contact centers do. We assist entrepreneurs and professionals from industries of all kinds and treat them like friends, not clients.
Smart Sellers Call Center Services facilitates call centers as well as other types of BPO businesses for handling contact center services on their behalf, if for any reason, they are not able to do so.
The size of your company does not concern us. As long as you are in need of help and assistance, our flexible and competent agents will be at your service.
Why Us?
With Smart Sellers outsourcing is not just about cutting costs and saving money. It is about how to do things quicker, more efficiently, getting to the market faster than your competitors, maximizing workforce flexibility and gaining access to highly qualified employees. Work with us and see how your profits grow.
- Qualified Workforce
Our clients access our world-class expertise through a team of highly qualified professionals, with in-depth training, ongoing professional development, performance-driven programs, and a demonstrated retention strategy; our staff is well-versed in both outsourcing best practices and in our clients’ business practices, culture, and needs.
- Domain Expertise
Our processes and solutions are designed to support companies of any size with their essential non-core outsourcing needs. Our best-practices approach spans all industries with dedicated teams that draw upon the resources of the corporation, but operate as independent business units – a small company approach that translates to responsive service and a genuine commitment to exceeding our clients’ expectations.
- Customer Focus
Customer satisfaction resonates throughout the entire organization. From customer service representatives to Developers and from the client services team to the executive team, each employee is educated on the importance of consistently delivering the high quality of customer contact our clients require. We determine the best techniques and solutions for measuring customer satisfaction, which can include our own as well as third-party and client-based systems. We offer real-time call monitoring so that our customers – and our own team – can survey the effectiveness of our people and measure customer satisfaction.
- Results Driven Culture
Whether exceeding client revenue goals through accounts receivable management or improving customer satisfaction and loyalty through customer relationship management, our team of customer contact professionals make, exceeding client expectations their number one goal. Our incentive based culture ensures that the team is highly motivated to reach our clients’ objectives and provide the top quality customer contact they require.
Smart Sellers
Smart Sellers was established with an aim to enable youth by creating a mind-set that highlighted quality and integrity as the only way to success. We believe that “quality precedes quantity.” Owing to this quality-driven service, Smart Sellers is now an ISO Certified entity in terms of technology and business infrastructure.
